Quick Summary
- ✓We don't sell your data
- ✓Data stored in India
- ✓You can delete anytime
- ✓Bank-level encryption
1. Data Collection
We Collect:
- ✓Personal Information: Name, phone number, email address
- ✓Business Data: Customer details, supplier information, transaction records
- ✓Usage Analytics: Features used, error logs, performance metrics
- ✓Device Information: Operating system, browser type, IP address
We Don't Collect:
- ✗Your customers' personal data (beyond what you input)
- ✗Unnecessary tracking or browsing history
- ✗Location data (unless you enable GPS features)
- ✗Biometric data
2. How We Use Data
We Use Your Data To:
- ✓Provide service functionality (customer management, payments, reports)
- ✓Improve user experience and fix bugs
- ✓Send important updates and notifications
- ✓Provide customer support
- ✓Analyze usage patterns to improve the product
- ✓Comply with legal requirements
We Don't:
- ✗Sell your data to third parties
- ✗Share data with advertisers
- ✗Use your data for unrelated purposes
- ✗Read your private customer conversations
3. Data Protection
Bank-Level Encryption
All data encrypted with AES-256 in transit and at rest
India Servers
Data stored on secure servers in Mumbai and Bangalore
Security Audits
Regular security assessments and penetration testing
HTTPS Only
All connections secured with TLS 1.3 encryption
Daily Backups
Encrypted daily backups with 30-day retention
Limited Access
Only authorized employees can access data when necessary
4. Your Rights
You have the right to:
Access Your Data
Export all your data anytime in CSV format
Correct Your Data
Edit and update your information through the app
Delete Your Data
Delete your account and all data permanently
Port Your Data
Download and transfer your data elsewhere
Withdraw Consent
Opt-out of marketing emails and notifications
File Complaints
Contact data protection authorities if needed
6. Third-Party Services
We use the following trusted third-party services:
- ✓AWS/DigitalOcean: Cloud hosting (servers in India)
- ✓Google Analytics: Anonymous usage analytics (optional, can be disabled)
- ✓Razorpay: Payment processing (India-based, secure)
- ✓Cloudflare: CDN and security protection
Each service has its own privacy policy. We ensure all third-party services comply with data protection standards.
7. Google Drive Integration
DudhHisaab optionally integrates with Google Drive for backup purposes:
- ✓User-Initiated: Backup to Google Drive is entirely optional and user-initiated
- ✓Limited Scope: We request only drive.file scope — we cannot access your other Google Drive files
- ✓Your Control: You can revoke access at any time through Google Account settings
- ✓Encrypted Backups: All backups are encrypted before upload to Google Drive
- ✓Google's Privacy: Files stored on Google Drive are subject to Google's privacy policies
We do not access, store, or log your Google Drive credentials. Your authentication tokens are stored securely and only used to upload backups you explicitly request.
8. Contact for Privacy
For privacy-related questions or requests:
Email: sawanj2311@gmail.com
Response Time: Within 48 hours