1. Terms ki Swikriti
DudhHisaab (“Service”) access ya use karke, aap in Terms of Service se bound hone pe agree karte ho. Agar in terms se agree nahi ho, to please hamari service mat use karo.
Ye terms aur DudhHisaab ke beech ek legally binding agreement banati hai. Hum samay-samay pe ye terms update kar sakte hain, aur Service ka continued use kisi bhi changes ki acceptance mani jayegi.
Key Definitions
- "Service" — “Service” matlab DudhHisaab application aur usse related sab services
- "User" — “User” matlab koi bhi person ya entity jo Service use kare
- "Account" — “Account” matlab tumhara registered DudhHisaab account
- "Content" — “Content” matlab wo data, text, information jo tum Service mein daalo
2. Account Terms
- Service use karne ke liye tumhari umar kam se kam 18 saal honi chahiye
- Account banate waqt sahi aur poori jaankari do
- Apne account aur password ki security banaye rakhne ki zimmedari tumhari hai
- Ek person ya business ke liye sirf ek account — account share karna mana hai
- Apne login credentials dusron ke saath share mat karo
- Tumhare account ke under hone wali sab activities ki zimmedari tumhari hai
- Account ke kisi bhi unauthorized use ke baare mein hume turant batao
3. Payment aur Refund
Pricing
- Free plan hamesha ke liye free hai, kuch feature limitations ke saath
- Pro aur Business plans monthly ya annually bill hote hain
- Sab prices Indian Rupees (INR) mein hain
- Prices 30 din ki notice ke saath badal sakte hain
Payment Methods
- Hum UPI, credit/debit cards, aur net banking accept karte hain
- Payments Razorpay ke through securely process hoti hain
- Tum hume apni payment method se automatically charge karne ka authorization dete ho
Refund Policy
- Payment ke 7 din ke andar poora refund, app mein self-service se
- Manage Subscription → Billing History se refund request karo aur eligible payment pe Refund tap karo
- Refund ke baad, tumhara plan turant Free mein downgrade ho jayega aur Free plan limits se zyada data lock ho jayega (delete nahi)
- 7-day window ke baad, refunds case-by-case manually review hoti hain — support@dudhhisaab.com pe email karo
- Approved refunds 5–7 business days mein original payment method mein credit ho jaate hain
4. User ki Zimmedari
Tum agree karte ho ki:
- Service sirf lawful purposes ke liye use karo
- Doosron ke saath abuse, harassment, threat ya intimidation mat karo
- Viruses ya malicious code upload mat karo
- Service tak unauthorized access gain karne ki koshish mat karo
- Permission ke bina copyrighted content share mat karo
- Apne important data ka regular backup rakho
- Koi bhi bugs ya security vulnerabilities responsibly report karo
- Sab applicable laws aur regulations follow karo
5. Data ka Upyog
- Tumhara data tumhara hai — hum ownership claim nahi karte
- Hum data India mein located secure servers pe store karte hain
- Hum marketing ke liye tumhara data third parties ko nahi bechte ya share nahi karte
- Hum data sirf Service provide karne aur improve karne ke liye use karte hain
- Detailed information ke liye hamari Privacy Policy dekho
- Tum apna data kabhi bhi CSV format mein export kar sakte ho
- Tum apna account aur data kabhi bhi delete kar sakte ho
- Deleted data 30 din ke andar permanently remove ho jaata hai
6. Service Band Karna
Tumhare Dwara
- Tum apna subscription kabhi bhi cancel kar sakte ho
- Cancellation tumhare billing period ke end mein effective hogi
- Tum app settings ke through apna account delete kar sakte ho
- Hamari refund policy eligible cancellations pe apply hoti hai
Hamare Dwara
- Hum in terms ka violation karne wale accounts suspend ya terminate kar sakte hain
- Hum non-payment pe accounts suspend kar sakte hain
- Hum termination se pehle jab bhi possible ho notice denge
- Terminated accounts restore nahi ho sakte
Data Retention
- Account delete hone ke 30 din tak data rakha jata hai
- Delete hone se pehle tum data export request kar sakte ho
- Backup copies 90 din tak exist ho sakti hain
7. Liability Limitations
Service “AS IS” provide ki jaati hai, bina kisi bhi tarah ki warranty ke.
- Hum 99.9% uptime ke liye koshish karte hain lekin guarantee nahi karte
- Hum data loss ke liye liable nahi hain (apna backup rakho)
- Hum business losses ya damages ke liye liable nahi hain
- Maximum liability pichle 12 mahine mein pay ki gayi fees tak limited hai
- Hum third-party service failures ke liye responsible nahi hain
- Kuch jurisdictions liability limitation allow nahi karte
8. Governing Law
- Ye terms India ke laws se governed hain
- Jurisdiction India ki courts ke paas hai
- Disputes Indian courts mein resolve honge
- Dono parties exclusive jurisdiction mein submit karne pe agree karti hain
Legal questions? Humse contact karo support@dudhhisaab.com